As part of the purchasing and sale phase, when you buy something from our website, we collect the personal information that you send us, such as your name, address and email address.

When you visit our website, we will also automatically obtain the Internet Protocol (IP) address of your device to send us information that will help us learn about your browser and operating system.

Email marketing (if applicable): We may send you emails regarding our website, new products and other updates with your permission.


How is my consent obtained?

When you provide us with personal details to complete a transaction, check your credit card, place an order, arrange a delivery or return a purchase, we mean that you only agree to our collection and use of it for that particular purpose.

If for a secondary reason we ask for your personal information, such as marketing, we will either ask you directly for your express consent, or give you the opportunity to say no. How do I withdraw my consent?

If you change your mind after you opt-in, you can withdraw your consent to contact us at any time to continue collecting, using or disclosing your information by email support@wherecolour.com


If we are required by law or if you violate our Terms of Service, we may disclose you personal details.


Generally speaking, the third-party providers we use can collect, use and reveal your information only to the degree required to allow them to provide the services they provide to us.

We suggest that you read their privacy policy for these providers, so that you can understand how these providers can treat your personal information.

In particular, note that certain companies may be in a jurisdiction other than either you or us, or may have facilities located in it. And if you want to carry out a transaction involving a third-party service provider’s services, then your details might be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed via a US-based payment gateway, then the personal details used to execute the transaction might be subject to disclosure under U.S. laws, including the Patriot Act.

When you leave the website of our company, or are redirected to a third party website or application, this Privacy Policy or the Terms of Service of our website will no longer govern you.


You can be led away from our site by clicking on the links in our shop. We are not responsible for other sites’ privacy policies, and encourage you to read their privacy statements.


They take fair care to protect your confidential information and follow industry best practices to ensure it is not improperly lost, misused, accessed, leaked, changed or destroyed.

If your credit card information is sent to us, the information is encrypted using protected socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of Internet transmission or electronic storage is 100 percent reliable, we follow all specifications of PCI-DSS and enforce additional widely agreed industry standards.


By using this website, you reflect that you are at least the majority age in your country or province of residence, or that you are the majority age in your country or province of residence, and you have given us your consent to allow any of your minor dependents to use this website.


We reserve the right at any time to change this Privacy Policy, so please check it periodically. Changes and clarifications automatically take place after publishing on the website. If we make material revisions to this policy, we will here notify you that it has been revised, so that you are aware of what information we gather, how we use it, and under what conditions, if any, we use it and/or reveal it.

If our store is acquired or merged with another company, we can pass your information to the new owners so that we can continue to sell you products.