Our staffs work speedily to get all orders processed and shipped out, once the order has been processed, we are unable to change anything, such as shipping details, the quantity of an item, color, and diopter counts of the contact lenses.

Please ensure all the details is correct when you checkout.

When can I get the parcel?

In a normal situation, it will take 10-20 days for shipment. Actually we can’t control the shipping speed, it depends on destination country handling time.

It is a pity that we do not give anyone an exchange service. If your order has any fault or issue,  please contact us within 24 hours of receiving the parcel.

Please turn to Return/Refund Policy and get more information.

Our customer service department will solve your problems as soon as possible.

These are all available on prescription. If you have normal eyesight or you simply need decoration, choose -0.00 for your contact lenses.
Before ordering, consult with your eye doctor to confirm the diopter counts.

Please contact us within 24 hours if the item(s) has/have any faulty and issue with your order when you get the parcel!

Please enclose the picture and tell us the details of the issue, we will check and address it for you as soon as possible.

Step 1: Wash and dry your hands, take the colored contact lenses out from the packet gently, and make sure you hold the correct side of the contacts.

Step 2: Hold up your upper eyelid and pull down your lower eyelid, then use the index finger to position your contact lenses gently.

Step 3: Look right and left, up and down after putting the contact lenses in so that it will settle into the right position, then close your eye for a moment.

Step 4: Follow the simple steps above and do it again for the other eye!

Step 1: Wash and dry your hands thoroughly before you touch your lenses and eyes.

Step 2: Using your clean hand to gently bring down your lower eyelid, then raise up your upper eyelid.

Step 3: Pinch the contact lenses gently with your index finger and thumb.

Step 4: Look up and gently slide the contact lenses down to keep the lenses in your eye, then pinch it off onto your finger. Do it for the other eye, again.

1. Clean and disinfect the contact lenses with the moderate care solution (Place the lenses in the palm of your hand. Wet your lenses with a few drops of care solution and rub the lenses carefully).

2. Use the fresh care solution each time and discard the solution from contact lenses case after each use.

3. If you don’t wear the lenses often, remember to change solution periodically.

4. In order to prevent protein precipitation, please rinse and scrub your lenses every 2-3 days effectively.

5. The lenses are very thin and vulnerable, please keep the lenses away from sharp objects .

1. Always wash your hands before you put on, take off or handle your contact lenses.

2. Do not share, lend, or borrow used contact lenses, otherwise, this can result in infection or even blindness to eyes.

3. Before you sleep, please take your lenses off.

4. Insert contacts lenses before putting the make-up on around your eyes, and take off lenses before you remove your make-up.

5. When wearing contact lenses, please do not take part in any water sports.

6. For new contacts wearer, please wear less than 4 hours a day. If your eyes are adapted to the lenses, you can wear them longer, but not longer than 8 hours a day.

Just soak your contact lenses in a care solution that is exclusive to contact lenses for 24 hours, then gently rinse and scrub your contacts.

Before wearing lenses, check the two sides to prevent the unpleasant experience, such as pain, dry eyes,blurred vision, etc..

For more info, please go to How to wear/take off contact lens.

In a normal situation, it will take 10-20 days for shipment. Actually we can’t control the shipping speed, it depends on destination country handling time.

For more information, please check our Shipping Policy

1. All orders placed will be processed and dispatched within 48 hours. Due to customization and stocking, some items with high prescription and shortage may experience delayed dispatch for 2-3 days possibly. Thanks for your understanding.
2. Get your tracking number through your own account, and Track your Order HERE 

The color of the lenses may vary and look different due to variable factors, such as light, camera lens filters, surrounding colors, original eye color/ eye shape/ makeup, etc.. That would be acceptable in such cases.

Kindly Remind:
If you have any questions about your contact lenses, please contact us within 24 hours after you have received your contacts. Please don’t forget to enclose the picture of the lenses so that we can check for you.